Frequently Asked Questions

1. What types of products do you offer?

We offer a range of Afrocentric products, including wall art prints, greeting cards, tote bags, apparel, mugs, and unique gifts that celebrate African heritage with a modern touch.

2. Are all items original designs?

Yes! Each product features original designs inspired by Afrocentric culture, created with care to add beauty and cultural meaning to your life.

3. How do I place an order?

Simply browse our website, select the items you wish to purchase, and add them to your cart. When you’re ready, proceed to checkout to complete your order.

4. What payment methods do you accept?

We accept various payment methods, including major credit/debit cards like Visa and MasterCard, as well as PayPal. Your payment information is always secure with us.

5. Do you offer international shipping?

Yes, we ship worldwide! Shipping costs and delivery times will vary based on your location. Check our shipping information at checkout for specifics.

6. How long will it take to receive my order?

Orders are typically processed within 2 business days. Delivery times depend on your location, and you’ll receive tracking information as soon as your order ships.

7. What is your return policy?

We want you to be completely satisfied with your purchase. If you’re not happy with an item, please review our returns policy for return eligibility, timelines, and instructions.

8. Can I customize my order?

Yes, we offer customization options for some of our products. If you’d like a unique touch, please reach out to us at info@ellesinspired.com with your request, and we’ll do our best to assist!

9. How do I care for my wall art prints?

To keep your wall art looking its best, frame it under glass or acrylic for protection and avoid placing it in direct sunlight to prevent fading.

10. Are the materials you use sustainable?

We are committed to sustainable practices and carefully select eco-friendly materials and packaging whenever possible.

11. How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking link. You can check the status anytime to see when it will arrive.

12. Can I change or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 2 hours of placing it, and we’ll do our best to accommodate your request.

13. How can I contact you with further questions?

You can reach us through our contact page or email us directly at info@ellesinspired.com. We’re here to help and will respond as soon as possible.